Call & Surf - FAQ
I paid my outstanding invoices, when will my line be reconnected?
Please note that your invoices will only be considered paid once the funds have arrive at TalkTalk’s bank account and attributed to your account. Only then your line will be reconnected. More information about the payments can be found here.
Where can I view my previous invoices?
You can access your invoices in your myTalkTalk customer account. In addition, myTalkTalk allows you to pay outstanding invoices online. If you do not have a myTalkTalk customer account, you can sign up here.
Where can I change my e-mail address?
You can change your e-mail address at any time in your myTalkTalk customer account. If you do not have a myTalkTalk account yet, you can sign up here.
I have paid my invoice, will I receive a confirmation?
You can sign up for confirmation by e-mail or SMS. After successful registration you will receive a confirmation as soon as the payment has been received by TalkTalk. The sign up can be done via your myTalkTalk customer account. If you do not have a myTalkTalk account yet, you can sign up here.