Mobile subscriptions - FAQ
Can I transfer my TalkTalk mobile number?
In which countries can I call with my TalkTalk Mobile SIM card?
You can find the countries in which Roaming is supported here.
I would like to suspend my TalkTalk SIM card, how should I proceed?
In order to suspend your TalkTalk SIM card, please contact us.
I have lost my TalkTalk Mobile SIM card, how can I get a new SIM card?
Contact us in order to get a new SIM card.
I have used up my monthly amount of data, can I still continue to surf at Full Speed?
Yes, you can order a Data Booster option via SMS. The Data Booster is valid for the current billing period. Any unused data volume will expire at the end of each billing period. The Data Booster option is valid for Switzerland and the following countries: EU, Liechtenstein, Norway, USA and Canada.
I have moved and would like to change my address, where can I do that?
Address changes can be done in written form or via telephone. Contact us.
Can I keep my current phone number when signing up for TalkTalk Mobile?
Yes, you can easily keep your current mobile number when joining TalkTalk Mobile. This procedure is called number transfer or number portability. You can find more info about this here.