Handling charge for line blocking
Charge for line blocking due to non-payment.
ULL, Internet and VoIP lines:
Mobile, Preselection and Phone lines:
Handling charge for relocation of fixed-line and Internet products (not including electrician costs.)
Charge for non-returned hardware
Charge for hardware that has not been returned after cancellation (e.g. modem).
Charge for early termination.
Handling fee for undeliverable mail (e.g. invoices, reminders).
Charge if an electrician must be consulted.
According to work completed,
min. CHF 180.–
Suspension of the SIM card
Charge if on customer request, the SIM card for a period of max. 6 months is suspended per calendar year.
(max. 6 mt./calendar year)
Handling charge transfer of ownership.
Debt collections/ enforcements
Handling fees that are charged in the case of debt collection or enforcements.
Handling charge for the change of telephone number (from the 2nd time).