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How much do calls to my Talkbox cost?

Calls to your Talkbox are comprised within the included minutes. If the included minutes were already used, the standard rates will apply.


What is the number for my Talkbox?

The number for your Talkbox is: 4186 followed by your mobile phone number including prefix. For example: 41860761234567


How can I activate or deactivate my Talkbox?

You can activate or deactivate your Talkbox either via SMS or in your myTalkTalk customer account. If you do not have a myTalkTalk account yet, you can sign up here.

By SMS: Send an SMS with the keyword to the number 361.

Activate: START TALKBOX

Deactivate: Turn off: STOP TALKBOX


How can I listen to messages on my Talkbox?

Hold the 1 key on the keypad pressed (depending on the device, this may be also be a different key, please observe the instructions for use of your mobile phone). Or dial the number of your Talkbox: 4186 followed by your telephone number, including prefix (e.g.: 41860761234567).


What is the passcode for my Talkbox?

The Talkbox passcode is required when you dial into your Talkbox from another phone or from abroad.

How does it work?

In the Talkbox dial the key sequence **9, followed by 4.
You can now choose a new Talkbox passcode with the 1 key.
Choose a new 6 digit passcode. Then press the # key. For safety, the new passcode will be read loud.
Press 2 to recieve the passcode via free SMS.


Can I listen to my Talkbox abroad?

Dial 4186 followed by your phone number (e.g.: 41860761234567).

You will hear your own greeting message, please press the * key.
You will now be requested to enter your 4-digit Talkbox passcode followed by the # key. If you do not know your Talkbox passcode, you now have the option to press the * key. You receive your Talkbox passcode in a free text message on your mobile phone. The call is ended here and you can again call your Talkbox, as described above.
If the passcode entry was correct, you now have access to your Talkbox.

IMPORTANT:
If you are abroad, calls forwarded to the Talkbox are billed, unless your phone is turned off or the routing of calls to the Talkbox is disabled.
If you want to turn the Talkbox during your stay abroad for cost reasons off, send an SMS with the text STOP TALKBOX to 361.
Do not forget after your stay abroad, to activate your Talkbox again. Send a SMS with the text START TALKBOX to 361.


How much does it cost to call to my Talkbox?

Calls to the Talkbox will be charged at the standard rates of your tariff plan.


TalkTalk call memo

TalkTalk call memo is a free information service that notifies you by SMS of any calls you miss if your mobile phone is turned off or currently does not have reception. This service can be used with an active Talkbox.

Turning on the call memo feature:
Text MEMO ON to 935.

Turning off the call memo feature:
If this service is deactivated, you no longer receive SMS notifications about any calls you miss when your mobile phone is turned off or doesn’t have reception. Text MEMO OFF to 935.


TalkTalk contact available

With the “contact available” service, you will be notified by SMS as soon as your desired contact is available again. This service can be used with an active Talkbox.

Activating the “contact available” function:
Text CONTACT ON to 935.

Deactivating the “contact available” function:
If this service is deactivated, you no longer receive SMS notifications when the chosen contact becomes available again. Text CONTACT OFF to 935.


TalkTalk SMS Notify

With the “notify” service, the caller is informed with SMS as soon as your mobile phone is reachable again. This service can be used with an active Talkbox.
 

Activating the “contact available” function:
Text NOTIFY ON to 935.

Deactivating the “contact available” function:
If this service is deactivated, callers will not be informed when you become reachable after being unavailable. Text NOTIFY OFF to 935.


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