Dear customers,

We would like to inform you that we are updating our General Terms and Conditions (GTCs). These changes will come into force on 1. July, 2023.

The aim of this GTC update is to continue to make our business relationship transparent and fair and measure up to the current developments of the market.

Some changes were made in order to meet the current legal requirements and protect your privacy.

The key changes are as follows:

Section 3   Termination of contract: Adjustment to the termination period

Section 11 Telecommunications confidentiality & data protection: Additions to data protection.

Section 15 Changes: Right to change the contract conditions due to a change in the
national consumer price index.

We recommend reading through the updated GTCs carefully so that you are aware of the new provisions. You can view the updated GTCs on our website.

Please do not hesitate to contact us if you have any questions about the updated GTCs.

Please contact our customer services team if you require further information.

Thank you for your loyalty and your understanding.

Yours faithfully,
Your TalkTalk AG